IT Support Specialist

About the Company:
Our company is a rapidly expanding global brokerage firm providing advanced trading solutions across Forex, CFDs, commodities, indices, and cryptocurrencies. With a solid international presence and a diverse client base spanning multiple regions, we are dedicated to delivering excellence, transparency, and innovation. Our global team operates across key financial markets, empowering traders and partners with world-class technology, competitive conditions, and exceptional support.

Role Overview:
We are looking for an experienced IT Support Specialist to oversee the stability, efficiency, and performance of our IT infrastructure. The ideal candidate will have a strong background in system administration, troubleshooting, and IT operations management, ensuring smooth day-to-day technical operations across the organization.

Key Responsibilities:

• Provide advanced technical support to internal users, diagnosing and resolving hardware, software, and network issues.

• Monitor and maintain IT systems, servers, and network infrastructure to ensure maximum uptime.

• Manage system installations, configurations, and upgrades for hardware and software.

• Administer user accounts, access permissions, and security settings.

• Collaborate with vendors and external partners for IT procurement and maintenance.

• Maintain detailed documentation of systems, procedures, and configurations.

• Ensure compliance with IT policies, data protection, and cybersecurity standards.

• Support the rollout of new applications, technologies, and IT improvement initiatives.

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.

• 3+ years of experience in IT support or IT operations roles.

• Strong knowledge of Windows and Linux systems, networking (LAN/WAN), and cloud environments.

• Hands-on experience with Active Directory, Office 365, VPN, firewalls, and backup solutions.

• Excellent troubleshooting and analytical skills.

• Strong communication and interpersonal abilities.

• Ability to work effectively under pressure and manage multiple priorities.

What We Offer:
• Competitive salary.
• A dynamic, collaborative, and multicultural work environment within a fast-growing global firm.
• Career progression and international development opportunities.
• Opportunities to attend global industry events and conferences.

How to apply:

Any interested candidate in this position should send their CV, entering in the subject matter the position applied for to the following email:

job.glral@jobsolutions.recruitee.com

Only shortlisted candidates will be contacted due to mass amount of applications.