IT Support Specialist

About the Company:
Our company is a rapidly expanding global brokerage firm providing advanced trading solutions across Forex, CFDs, commodities, indices, and cryptocurrencies. With a solid international presence and a diverse client base spanning multiple regions, we are dedicated to delivering excellence, transparency, and innovation. Our global team operates across key financial markets, empowering traders and partners with world-class technology, competitive conditions, and exceptional support.

Role Overview
We are seeking a skilled IT Support Specialist to ensure the reliability, performance, and security of our IT infrastructure. This role is ideal for someone with a solid background in system administration, troubleshooting, and IT operations who can keep daily technical operations running smoothly across the organization.

Key Responsibilities

• Deliver advanced technical support to internal users by diagnosing and resolving hardware, software, and network issues

• Monitor and maintain servers, systems, and network infrastructure to ensure optimal uptime and performance

• Manage installation, configuration, and upgrades of IT hardware and software

• Administer user accounts, access levels, and system security settings

• Work closely with vendors and external partners on IT procurement, maintenance, and support

• Maintain clear and up-to-date documentation for systems, configurations, and IT procedures

• Ensure adherence to IT policies, data protection requirements, and cybersecurity standards

• Assist in deploying new technologies, applications, and continuous IT improvement initiatives

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related discipline

• 3+ years of experience in IT support or IT operations

• Strong technical knowledge of Windows and Linux environments, networking (LAN/WAN), and cloud platforms

• Practical experience with Active Directory, Office 365, VPN technologies, firewalls, and backup systems

• Excellent troubleshooting, problem-solving, and analytical abilities

• Strong communication skills and a user-focused approach

• Ability to work under pressure, multitask, and prioritize effectively

What We Offer:
• Competitive salary.
• A dynamic, collaborative, and multicultural work environment within a fast-growing global firm.
• Career progression and international development opportunities.
• Opportunities to attend global industry events and conferences.

How to apply:

Any interested candidate in this position should send their CV, entering in the subject matter the position applied for to the following email:

job.9ykg3@jobsolutions.recruitee.com

Only shortlisted candidates will be contacted due to mass amount of applications.